This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or purchase products from our pet store.
1. Information We Collect
We may collect the following types of data:
- Personal Information: such as name, email address, phone number, billing and shipping address when you place an order or sign up.
- Payment Details: processed securely via third-party payment gateways (we do not store card data).
- Device & Usage Data: including browser type, IP address, location, and pages visited.
2. How We Use Your Information
We use your information to:
- Fulfill and manage your orders.
- Provide customer support and respond to inquiries.
- Send you promotional emails if you opt in.
- Improve website performance and shopping experience.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share it with:
- Payment processors (Stripe, PayPal, etc.)
- Shipping providers to deliver your orders.
- Service providers who help operate our website.
- Authorities, if legally required.
4. Cookies & Tracking Technologies
We use cookies to:
- Save your preferences.
- Track user behavior to improve usability.
- Show relevant ads (e.g. via Facebook Pixel, Google Ads).
You can disable cookies in your browser settings at any time.
5. Data Retention
We retain your personal data as long as necessary for:
- Order processing.
- Customer service.
- Legal compliance.
6. Your Rights
Depending on your location, you have the right to:
- Access, update or delete your data.
- Opt out of marketing.
- File a complaint with your data protection authority.
7. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised date.
9. Contact Us
If you have any questions, reach out to us at:
📧 contact@guerrajservices.com
📍 502 LANDSDOWNE AVE GRAYSON, KY 41143
📞 +1 (802) 242-6784